{"id":2244,"date":"2019-04-23T06:13:49","date_gmt":"2019-04-23T06:13:49","guid":{"rendered":"https:\/\/rendszergazda.doit.hu\/araink\/"},"modified":"2026-08-13T11:38:59","modified_gmt":"2026-08-13T11:38:59","slug":"our-prices","status":"publish","type":"page","link":"https:\/\/docca.hu\/en\/our-prices\/","title":{"rendered":"Our prices"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-d044532afe98b8c1628d019d8f12375d\">\n.avia-section.av-av_section-d044532afe98b8c1628d019d8f12375d{\nbackground-color:#cddbeb;\nbackground-image:url(https:\/\/docca.hu\/wp-content\/uploads\/2019\/04\/rendszergazda_hd_no_bg.jpg);\nbackground-repeat:no-repeat;\nbackground-position:50% 50%;\nbackground-attachment:scroll;\nmargin-top:-10px;\nmargin-bottom:0;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-av_section-d044532afe98b8c1628d019d8f12375d main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  av-medium-hide av-small-hide av-mini-hide avia-bg-style-scroll container_wrap sidebar_right'  data-section-bg-repeat='no-repeat'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2244'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-av_one_half-26b23985036cddc8c23abca7334b21bc sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_half-26b23985036cddc8c23abca7334b21bc\">\n.flex_column.av-av_one_half-26b23985036cddc8c23abca7334b21bc{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_half-26b23985036cddc8c23abca7334b21bc av_one_half  avia-builder-el-1  el_before_av_one_half  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-top av-zero-column-padding  '     ><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_half-da41e1cd407f03867278a49d50d19344\">\n.flex_column.av-av_one_half-da41e1cd407f03867278a49d50d19344{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 15px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_half-da41e1cd407f03867278a49d50d19344 av_one_half  avia-builder-el-2  el_after_av_one_half  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-top  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-msrfg6c8-30719b54bc844136920d7fc2d28386cd\">\n#top .av_textblock_section.av-msrfg6c8-30719b54bc844136920d7fc2d28386cd .avia_textblock{\nfont-size:15px;\npadding:-35px 0 0 0;\ncolor:#efefef;\n}\n<\/style>\n<section  class='av_textblock_section av-msrfg6c8-30719b54bc844136920d7fc2d28386cd '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><span style=\"color: white;\">Customer satisfaction is the foundation of our long-term relationships: our clients are not tied to any minimum contract period. We are not perfect, but our cancellation rate due to dissatisfaction is around 0%.<\/span><\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-91b62a1177aba49175408ccbb8ac57b8\">\n.avia-section.av-av_section-91b62a1177aba49175408ccbb8ac57b8{\nbackground-color:#1e3f6f;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-av_section-91b62a1177aba49175408ccbb8ac57b8 main_color avia-section-small avia-no-border-styling  avia-builder-el-4  el_after_av_section  el_before_av_section  av-desktop-hide avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2244'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_full-25347b0a799d5b9f7058434b2a9c3182\">\n.flex_column.av-av_one_full-25347b0a799d5b9f7058434b2a9c3182{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_full-25347b0a799d5b9f7058434b2a9c3182 av_one_full  avia-builder-el-5  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-msrfgiyr-cfb38cfef10163ef34ea80ad79d26666\">\n#top .av_textblock_section.av-msrfgiyr-cfb38cfef10163ef34ea80ad79d26666 .avia_textblock{\nfont-size:16px;\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-msrfgiyr-cfb38cfef10163ef34ea80ad79d26666 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Customer satisfaction is the foundation of our long-term relationships \u2013 which is why we do not require any minimum contract period, neither for the first three months nor thereafter. Our services may be terminated at any time, subject to the same notice period for both parties.<\/p>\n<\/div><\/section><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-av_section-6eba6de482c72887567f77c3a50c3b28 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-7  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2244'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_full-25347b0a799d5b9f7058434b2a9c3182\">\n.flex_column.av-av_one_full-25347b0a799d5b9f7058434b2a9c3182{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_full-25347b0a799d5b9f7058434b2a9c3182 av_one_full  avia-builder-el-8  el_before_av_one_full  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><p><section  class='av_textblock_section av-av_textblock-08fa943fb60cfcdf424bb1271d5f1c4d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-desktop-hide avia_textblock'  itemprop=\"text\" ><\/div><\/section><br \/>\n<section  class='av_textblock_section av-msrfib6x-901f34d161c5baace0793329008ab22b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-desktop-hide avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\"><\/h2>\n<h3><\/h3>\n<h3 style=\"text-align: center;\">Simplified 1-minute calculation:<\/h3>\n<h2 style=\"text-align: center;\"><span style=\"text-decoration: underline;\">[<a href=\"https:\/\/docca.hu\/en\/price-calculator\/\">Monthly Fee Calculator]<\/a><\/span><\/h2>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_full-2f32f56b22e8bfbf2e2f95ce7f87164d\">\n.flex_column.av-av_one_full-2f32f56b22e8bfbf2e2f95ce7f87164d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  id=\"havidijas-rendszergazdai\"  class='flex_column av-av_one_full-2f32f56b22e8bfbf2e2f95ce7f87164d av_one_full  avia-builder-el-11  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-msrg2yrd-eb88c9728180273bdc311be58f68ffd8 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock ar_tablazat'  itemprop=\"text\" ><div class=\"docca-pricing-container\">\n<section id=\"havidijas\">\n<h2>Fixed-fee monthly IT support services<\/h2>\n<div class=\"disclaimer\">We provide services to organizations \u2013 legal entities \u2013 therefore all prices are net and subject to an additional 27% VAT.<\/div>\n<ul>\n<li><strong>&#8220;IT in the Background\u201d package: HUF 28,000\/month.<\/strong> Ideal if you do not encounter many IT issues and rarely require urgent assistance. A framework agreement is sufficient to meet GDPR and other legal compliance requirements. We provide support based on your needs and our available capacity. The fee includes: a dedicated email address and dedicated area in our ticketing system, a dedicated helpdesk phone number, and a monthly work report. Not included: a guaranteed SLA.<\/li>\n<li><strong>&#8220;Continuous Monitoring\u201d package:<\/strong> user computer: HUF 4,900\/month; server: HUF 15,900\/month; router: HUF 6,900\/month. Preventive maintenance and automated remote monitoring \u2013 with a guaranteed response time (SLA). Work is billed on a time basis. This approach provides reliable and fast troubleshooting while allowing you to keep costs under control.<\/li>\n<li><strong>&#8220;Fixed Monthly Troubleshooting\u201d package: <\/strong>troubleshooting is provided for a fixed monthly fee, making your IT support costs predictable.\n<ul>\n<li>User computer: HUF 10,900\/month<\/li>\n<li>Server: HUF 35,900\/month<\/li>\n<li>Virtual server: HUF 28,900\/month<\/li>\n<li>Network devices:\n<ul>\n<li>MikroTik: HUF 11,900\/month<\/li>\n<li>Forti, Cisco, pfSense: HUF 22,900\/month<\/li>\n<li>Other devices: please contact us for pricing.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/section>\n<hr \/>\n<section id=\"oradijak\">\n<h2>Time-based rates<\/h2>\n<ul>\n<li>User computers: HUF 4,600\/15 minutes (HUF 18,400\/hour).<br \/>\nUrgency surcharge:<\/p>\n<ul>\n<li>Within 4 hours: +25%<\/li>\n<li>Within 0\u201335 minutes: +50%.<\/li>\n<\/ul>\n<\/li>\n<li>Servers, networks and cloud services: HUF 7,600\/15 minutes (HUF 30,400\/hour).<br \/>\nUrgency surcharge:<\/p>\n<ul>\n<li>Within 4 hours: +25%<\/li>\n<li>Within 0\u201335 minutes: +50%.<\/li>\n<\/ul>\n<\/li>\n<li>On-site visits: only travel time is charged (within Budapest, generally a fixed 30 minutes each way); there is no mileage-based fee.<\/li>\n<\/ul>\n<p>The service is available on business days between 7:00 a.m. and 6:00 p.m., within a selected 8.5-hour service window. One-time onboarding fee (assessment and documentation): equivalent to one monthly flat fee. This fee can be significantly reduced if you already have NIS2, DORA or ISO 20000 compliance documentation, as the existing documentation answers many of our questions and substantially reduces the work required during onboarding.<\/p>\n<\/section>\n<section id=\"nonstop\">\n<h2>Non-stop IT: 24\/7 on-call service<\/h2>\n<p>DOCCA provides 24\/7 availability to clients who require this service and enter into a specific contractual agreement with us. Our fees consist of two components: standby availability and work performed. These fees are agreed individually based on:<\/p>\n<ul>\n<li>the number and level of specialist skills required during the on-call period (ranging from L1 desktop support to L3 server and network expertise);<\/li>\n<li>and the expected workload.<\/li>\n<\/ul>\n<\/section>\n<section id=\"konzultacio\">\n<h2>Consulting, system design, audits, project management, AI and other training<\/h2>\n<div class=\"price-group\">\n<ul>\n<li class=\"price-header\">10+ hours per month or full-day assignments (8\u201310 hours): HUF 8,450\/15 minutes (HUF 33,800\/hour)<\/li>\n<li class=\"price-header\">4.25\u201310 hours per month: HUF 10,050\/15 minutes (HUF 40,200\/hour)<\/li>\n<li class=\"price-header\">0.25\u20134 hours per month: HUF 11,050\/15 minutes (HUF 44,200\/hour)<\/li>\n<\/ul>\n<\/div>\n<\/section>\n<section id=\"kompetenciak\">\n<h2>Areas of expertise<\/h2>\n<p>Our project and service experience since January 2000 includes:<\/p>\n<ul class=\"competency-list\">\n<li>Comprehensive management and support of desktop computers, laptops, smartphones and tablets.<\/li>\n<li>Virtualization: Hyper-V, VMware, XEN, KVM and Proxmox. Backup solutions: Veeam, Symantec, Bacula, etc.<\/li>\n<li>Antivirus protection and spam filtering.<\/li>\n<li>Administration and support of M365, Google Workspace, MS Exchange and open-source email systems.<\/li>\n<li>Secure operation of servers hosting public websites.<\/li>\n<li>Cloud operations and migration: Google Cloud, AWS, Azure, Rackspace and Hetzner.<\/li>\n<li>Design of high-availability (HA) systems using VMware, Veeam and open-source solutions.<\/li>\n<li>Infrastructure for enterprise resource planning (ERP) systems: Navision, SAP, sERPa, etc.<\/li>\n<li>Ticketing and collaboration systems: JIRA, OTRS, Redmine, ownCloud, Nextcloud and Zimbra.<\/li>\n<\/ul>\n<\/section>\n<section id=\"kiszallas\">\n<h2>On-site visit costs<\/h2>\n<p>The on-site visit fee is calculated based on the working time required for the round trip. No mileage fee is charged.<\/p>\n<ul>\n<li><strong>Budapest<\/strong>: based on our statistics, a fixed 2 \u00d7 30 minutes is charged.<\/li>\n<li><strong>Outside Budapest:<\/strong> travel time is based on the journey time calculated by Google Maps for the relevant time of day.<\/li>\n<\/ul>\n<\/section>\n<\/div>\n<\/div><\/section><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_3'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2244'><div class='entry-content-wrapper clearfix'><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2244","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - 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