System administrator services – comprehensive operation for companies

User-friendly IT solutions – fast response time, 24/7 on-call service

With the help of our experts holding Microsoft and Google professional certifications, we provide comprehensive system administrator support:

  • Operation of office and cloud-based systems
  • Backup, antivirus protection, network management
  • User and server troubleshooting
  • Automated remote monitoring for fault prevention

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Server operation

Prevention and troubleshooting

These services offer monitoring, maintenance and troubleshooting as well, including up to full reinstallation and recovery from the last backup in the event of a disaster. Services covered here generally apply to servers running office or web applications that are used during working hours – these include, for example, file server functions, AD (Windows or Samba), MSSQL, MySQL, Pg or other database servers behind a business management system or billing system, mail systems (MS Exchange or a Linux-based solution), Apache, IIS, etc. 

Automated monitoring 24 hours a day

The monitoring system detects the faults, and notifies you and our experts via text or email, and if technically feasible, preventively, before the fault causes disruption. This is an automated technical service.

Regular device screening

Our DOCCA specialist will examine the servers covered by this service on a regular basis (once per month if not otherwise specified), and using a fixed checklist, and performs the checks specified in the checklist. The specialist will notify the client of any issues identified. 

Local IT infrastructure operation

We ensure the reliable operation of your company’s entire local IT infrastructure.

Our team of experts undertakes the remote or on-site supervision and maintenance of office servers, workstations, printers, and network devices (routers, switches, Wi-Fi).

  • Rapid troubleshooting, including on-site visits if required
  • Regular maintenance and updates
  • Tailored support for small and medium-sized enterprises

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      Phone:
      +36 20 424 50 71

      Helpdesk:
      +36 1 488 7490

      Helpdesk email:
      [email protected]

      Head office:
      1123 Budapest, Győri út 2/C, 2nd floor, No. 6.

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