Data Processing Declaration and Consent
Dear Enquirer,
It is important to us that when you contact DOCCA Zrt., you know what happens to the data you provide. This notice explains how we process this data and what we use it for.
Who processes your data?
Your data is processed by DOCCA Zrt. Our address: H-1123 Budapest, Győri út 2/C, 2. emelet 6 Our Managing Director: Ákos Zoltán Török If you have any questions regarding processing, please email or call us. You can find our contact details below.
What do we do with your data?
We treat your data confidentially and always comply with applicable data protection laws. Our goal is to ensure the protection, lawfulness, and confidentiality of your data.
What data do we collect from you?
When you contact us, we request and process the following data:
- Contact details: name, email address, phone number.
- Other information: Any other data you provide to us during the request for a quote.
We always receive the data from you.
What do we use your data for, and why are we allowed to do so?
We use your data for the following purposes:
- To keep in touch with you: So that we can communicate with you regarding your request for a quote (also for the preparation of a possible contract or based on our legitimate interest).
- Handling legal matters: To enforce or defend legal claims, if necessary (our legitimate interest)
Who has access to your data?
Your data may only be accessed by certain external companies (processors) who assist us in processing (e.g. IT service providers).
We only transfer your data to other third parties if you have expressly consented to this, or if required by law. It is important to know that due to the use of Google and Microsoft services, your data may be transferred outside the European Economic Area (EEA), typically to the USA. The security of data transfer is ensured by special contracts (general contractual terms and conditions).
How long do we retain your data?
- After you contact us – if no contract or cooperation is established – we store your data for a maximum of 1 year, or until you withdraw your consent. After this, the data is erased.
- If a contract or cooperation is established as a result of such contact, we process and store the data in accordance with the legal requirements relating to the contract. In this case, we provide separate information about processing.
What rights do you have regarding your data?
You have several rights concerning the processing of your data:
- You have the right to obtain information: You can find out what data we process about you and how.
- You may request the rectification of your data: If something is inaccurate, you can have it corrected.
- You may request the erasure of your data: In certain cases, you may request that we erase your data.
- You may request the restriction of processing: If you dispute the accuracy of the data or the lawfulness of processing, you may request that we only store the data and not use it.
- You may request the transfer of data (data portability): In certain cases, you may request to receive the data you have provided in a machine-readable format and transfer it to another company.
- You may object: If processing is based on legitimate interest, you may object to it.
- You may withdraw your consent: If processing was based on your permission (e.g. for future contact), you may withdraw consent at any time. Such withdrawal does not affect the lawfulness of processing carried out before withdrawal.
- You may lodge a complaint: If you feel that your rights have been infringed upon, you may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).
- NAIH contact details:
- Address: H-1055 Budapest, Falk Miksa utca 9-11
- Phone: +36 (1) 391-1400
- Email: [email protected]
- Website: https://naih.hu
- NAIH contact details:
What should you do if you have a question?
If you have any questions regarding your rights or processing, please contact us at the email address or phone number provided below. We respond to your request as soon as possible, but no later than within 30 days.
Changes to this notice
We reserve the right to amend this notice from time to time. We inform you of any changes on our website or by other appropriate means. Please check the current version regularly.
Our contact details
DOCCA Zrt.
Head office: H-1123 Budapest, Győri út 2/C, 2. emelet 6
Phone: +36 20 424 50 71
email address: rendszergazda-szolgaltatas2@docca.hu
